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Acceptable
Use Policy
Last updated January 11, 2005
1. Scope and Purpose
BeginYour.com (hereafter referred to as "BeginYour.com")
provides services to view and use products, services, and other materials
made available over the Internet (Content). By its nature, the Internet is
designed to permit the expression of a wide variety of commercial and
non-commercial messages, as well as purchase and use products, services, and
other items. However, the Internet is not owned or controlled by any one
entity. BeginYour.com can not, and does not, monitor or control any Content,
including its customer's Content. Use of the Internet, as a provider
Content, or as a user of it, requires a high level of individual judgment.
By accessing the Internet, you assume the risk that Content available
through BeginYour.com's services may be inaccurate, offensive, illegal or
otherwise unsuitable to your individual tastes, and/or needs. BeginYour.com
can not, and will not, accept responsibility for injury that results from
this Content, even if that Content may be legally actionable.
To
balance the often competing issues that the nature of the Internet creates,
BeginYour.com has created this Acceptable Use Policy (AUP). This AUP governs
the use of the services provided by BeginYour.com, its customers, visitors
to BeginYour.com's web sites, and visitors to customer's web sites (all such
collectively referred to as "End Users"). It is a part of each customer's
agreement with BeginYour.com and is incorporated by this reference. While
this AUP is designed to facilitate open and free use of the Internet, and
balance issues presented by that use, BeginYour.com may take actions based
on this AUP that in its sole opinion are in its best business interests,
regardless of whether the use itself is legal.
In particular, BeginYour.com encourages prospective customers to carefully
review sections of this AUP covering E-Mail/SPAM, Intellectual Property
Violations, and Security. A thorough review of those sections, and the
entire AUP, may help avoid creating issues under it that will cause
BeginYour.com to take action, up to, and including, termination of a
customer's account.
Customers violate this AUP when they or End Users engage in activities
prohibited by it. It is a customer's responsibility and contractual
obligation to ensure that End Users comply with this AUP. BeginYour.com
expects that customers will cooperate with it in the enforcement and
administration of this AUP. A customer's failure to do so is a violation of
their contract.
2. Conduct
2.1 Lawful Use
BeginYour.com's services may be used for lawful
purposes only. Customers and End Users may not use BeginYour.com's services
to directly facilitate the violation of any particular law or regulation.
Use of BeginYour.com's services is governed by the laws of the United
States, regardless of the physical location of the Customer or End User.
2.2 Other Acceptable Use Policies
When using BeginYour.com to connect to other systems,
our customers must respect any acceptable use policies, terms of service,
terms and conditions or similar restrictions placed on their use by the
owners of those systems.
3. Accountability
Any use of a customer's account, server, or any other
service provided by BeginYour.com will be considered use by the individual
or entity set out in BeginYour.com's records as the owner, or principal
contact. This individual or entity will be held responsible for all
contractual obligations including violations of this AUP. The security of a
customer's systems and account details are the responsibility of the
customer. The primary contact is considered the owner or authorized user of
all data using BeginYour.com's services.
BeginYour.com recommends that customers take steps to ensure that all use of
their account and/or server is authorized. This includes restricting
physical access to their computers and networks, logging their use, and
ensuring that their account details (especially passwords) are stored
securely. Connecting a computer to the Internet exposes it to millions of
other computers. BeginYour.com recommends that customers ensure that their
computer is secured against abuse from the Internet. All security related
responsibilities are those of the customer unless otherwise agreed upon in
writing. Computers are configured to facilitate their operation in
BeginYour.com's network. This configuration may be less secure than others.
Customers are encouraged to review security protocols and ensure that they
have selected the security level fitting their needs. BeginYour.com makes no
warranties regarding the security of its network.
The
structure and nature of the Internet community changes often. Activities
that may at one time have been considered to be acceptable to the general
public, may, over time, become unacceptable. BeginYour.com, customers, and
End Users do business in this unstable and unpredictable environment.
BeginYour.com will attempt to give customers 30 days prior notice of a
material change to this AUP. Such a notice will be posted at
http://www.websitehosting.net/policies.asp. However, because of the
nature of the Internet, BeginYour.com reserves the right to change this AUP
without notice. Continued use of BeginYour.com's services constitutes
acceptance of the most current version of the AUP.
It is the responsibility of the customer to notify BeginYour.com of any
changes to their account or contact information. BeginYour.com has no
responsibility for communications that are misdirected as a result of
customer's failure to provide BeginYour.com with updated contact
information.
4. Contacting BeginYour.com regarding
violation of this AUP
E-mail addresses used to contact BeginYour.com are
set out within this AUP. Please note, that BeginYour.com has created special
addresses for certain types of complaints. Complaints misdirected by an End
User may not be responded to. Complaints submitted to BeginYour.com are not
confidential and may be forwarded to BeginYour.com's customer or law
enforcement, without notice. BeginYour.com does not recognize requests that
complaints be kept confidential, and will not honor those requests.
Complaints for which a particular e-mail or other contact address is not
specified in this AUP, should be sent to
abuse@websitehosting.net.
Complainants should include as much detail as possible. Relevant E-mails or
Usenet postings (including all headers) and logs, together with references
to charters, acceptable use policies and other supporting evidence should
all be included when they are available. Some abuse complaints may not
receive a reply depending on the volume of abuse complaints about that
particular issue.
BeginYour.com recognizes that it is often expedient to request that
BeginYour.com take action related to a customer or End User. However,
BeginYour.com is not always in the best position to take action. The fact
that a particular activity is prohibited in this AUP does not obligate
BeginYour.com to take any specific action.
5. Intellectual Property Rights
Customers warrant that their use of BeginYour.com's
services are authorized, and that they are the lawful owner, or licensee of
Content, placed on, or accessed through those services.
5.1 Copyright Infringement
BeginYour.com is registered with the United States
Copyright Office pursuant to the Digital Millennium Copyright Act (DMCA).
The DMCA contains very specific criteria setting out what an allegation of
copyright infringement must contain. The criteria are available at
http://www.copyright.gov/title17/92chap5.html#512. BeginYour.com is not
required to respond to notices that do not fall within these criteria.
Please review them carefully. Under Federal Law, you may be subject to heavy
civil penalties if you misrepresent your copyright interest in a DMCA
complaint.
BeginYour.com's designated agent for receipt of notices pursuant to the DMCA
is:
- Brian Goldman
-
BeginYour.com
Incorporated
-
4697 Foots Creek RD
- Gold Hill, OR 97525
E-mail: abuse@websitehosting.net
-
5.2 Other Intellectual Property Infringement
Customers, and End Users, may not engage in activity
that infringes or misappropriates the intellectual property rights of
others. This includes but is not limited to, trademarks, service marks,
trade secrets, software piracy and patents. Complaints about such activity
by customers or End Users may be directed to
abuse@websitehosting.net.
6. Certain Content Restrictions
BeginYour.com does not knowingly host sites
containing Child Pornography, Child Erotica or Bestiality. For the purposes
of this AUP, BeginYour.com does not distinguish between Child Pornography,
and Child Erotica, and both are collectively referred to as Child
Pornography. Customers and End Users are prohibited from using
BeginYour.com's services to disseminate or access Child Pornography and
Bestiality. BeginYour.com is required by law to report the use of its
services to disseminate or display Child Pornography and Bestiality.
BeginYour.com actively cooperates with law enforcement in their efforts to
prosecute violations of U.S. statutes restricting Child Pornography and
Bestiality, and will do so without informing customers or End Users.
Child Pornography and/or Bestiality complaints may be directed to
abuse@websitehosting.net
Further information about child pornography may be found at
www.ncmec.org
7. U.S. Export and Import Laws
Customers and End Users may not use BeginYour.com's
services to engage in a violation of U.S. export and import control laws.
Violation of these laws may include selling products that may be legal to
sell in the U.S., but illegal to export; or legal to sell in one country,
and illegal to sell in the U.S.. Customers may not use BeginYour.com's
services to provide services to End Users with whom U.S. citizens may not do
business.
More information about U.S. export laws may be found at
http://www.export.gov/exportcontrols.html
8. Privacy
Customers and End Users should not assume that any
information in BeginYour.com's possession is confidential or will not be
disclosed.
Customers and End Users should not assume that they will receive notice of
subpoenas and requests for information related to their accounts.
9. IP Addresses
BeginYour.com owns IP numbers and addresses assigned
to customers. BeginYour.com may, in its sole discretion, change these
numbers. These numbers may not be transferred to another provider.
10. Subpoenas and Other Requests for Information
Law enforcement agencies who seek information about
BeginYour.com's customers, and/or their use of BeginYour.com's services, are
required to submit a subpoena, or other similar document, pursuant to which
BeginYour.com is required by law to produce this information (Subpoena).
Unless specifically required by law and so clearly communicated to
BeginYour.com, the Subpoena will be transmitted to BeginYour.com's customer.
Civil demands for information, such as discovery requests and similar
demands (Civil Demands), must be part of a filed and pending litigation
matter. Responses to Civil Demands are at BeginYour.com's discretion.
Responses are subject to a response fee of $250 per hour. BeginYour.com does
not honor requests from civil litigants to limit or to pre-approve response
expenses. Civil litigants are encouraged to contact BeginYour.com prior to
serving Civil Demands in order to minimize their expense.
Address for Subpoenas and Civil Demands:
-
-
BeginYour.com
Incorporated
-
4697 Foots Creek RD
-
Gold Hill, OR 97525
11. Security
11.1 Unauthorized Access
Under no circumstances may BeginYour.com's systems be
used to gain access or deny access to a system or attempt to gain or attempt
to deny access to a system without the permission of the system's owners (or
rightful users).
11.2 Denial of Service (DoS)
A Denial of Service (DoS) attack is
designed to disproportionately consume the resources of a system in order to
reduce its ability to serve its function.
Under no circumstances may BeginYour.com's systems be used in DoS attacks.
11.3 Probes and Scans
11.3.1 Definitions
Probe
A probe is a connection made to a computer in order to determine if
it has a security vulnerability (for example, testing a mail relay to see if
it allows third party relay). This also includes un-authorized security
testing of any system or network.
Port-Scan
A port scan is making multiple attempts to connect to a computer on
different ports in order to determine the services it provides.
Sweep
A sweep is a series of attempts to connect to multiple network
addresses in order to determine whether they are in-use, providing a
specific service or to map a network's topology.
Spoofing
Spoofing is faking the details of a connection in order to make it
appear to come from a different computer, organization or individual without
their permission.
11.3.2 Prohibition of Probes, Port-Scans, Sweeps
and Spoofing
Probes, port-scans, sweeps and spoofing of systems
without the express permission of the owners of those systems is prohibited,
and may be reported to law enforcement agencies.
BeginYour.com reserves the right to use probes, port-scans, sweeps and
spoofing on any system connected to the BeginYour.com network in the course
of performing security assessments and threat management.
11.3.3 Virus/Worm/Trojan Infections and
Distribution
Virus infections are the responsibility of the
customer and must be rectified as soon as possible. BeginYour.com reserves
the right to disconnect an infected customer if damage to other servers or
third parties cannot be avoided otherwise. Notification will be sent if a
disconnection is necessary, but there may be no delay between notification
and disconnection.
12. E-Mail
12.1 E-mail/Spam
Generally
The Internet is a robust source for communication between individuals and
entities. BeginYour.com supports the use of E-mail for legitimate
communications in a manner that is generally accepted. The use of E-mail for
unsolicited bulk E-mails is not generally accepted. The use of
BeginYour.com's services to transmit this type of E-mail is specifically
prohibited by this AUP. While differences of opinion may exist on what type
of E-mail communication constitutes unsolicited bulk E-mail, or SPAM,
BeginYour.com's customers and End Users are required to abide by the
definitions and restrictions in this AUP, regardless of whether a particular
type of E-mail communication is permissible by law or other regulation.
12.1.1 Definitions
Bulk (or Broadcast) E-mail
Bulk E-mail is sending of substantively similar E-mails to more than
20 E-mail addresses.
Commercial E-mail
Commercial E-mail is any E-mail message, the primary purpose of
which, is the commercial advertisement or promotion of a commercial product
or service, including Content on a web site, which is operated for a
commercial purpose, or which has as its primary goal, a commercial purpose.
12.1.2 BeginYour.com's services may not be used to
send UBE and UCE (a.k.a. spam)
BeginYour.com's systems may not be used to send
Unsolicited Bulk E-mails (UBE) or Unsolicited Commercial E-mails (UCE).
Customers or others acting on their behalf may not send UBE or UCE promoting
or advertising domain names,
URIs or E-mail
addresses hosted by BeginYour.com.
See RFC2635
for more information on spam.
12.1.3 Other Commercial Announcements
Neither customers nor End Users may post any
commercial advertisement on any public bulletin board system or web site
unless it is expressly allowed on that system or web site. Complaints
will be handled the in the same manner as UBE and UCE complaints.
12.1.4 Bulk Mailing Bulk Mailing Through
websitehosting.net
Sending Bulk (or Broadcast) E-mail through or from
any websitehosting.net owned server, which is not expressly designed to
handle mailing lists, is strictly prohibited. This specifically includes but
is not limited to websitehosting.net web servers running any operating
system or combination of server software. Violations of this policy may lead
to sanctions permanently or temporarily inhibiting the ability to send any
mail from those servers or total account termination at BeginYour.com's sole
discretion.
12.2 Mail Bombing
Mail Bombing is sending more than 10
substantively similar E-mails to the same recipient in any 24-hour period.
BeginYour.com's systems may not be used to engage in Mail Bombing.
13. Usenet
Usenet is a distributed hierarchy of publicly
accessible forums primarily defined by
RFC1036.
13.1 Usenet Spam
13.1.1 Definitions
Cross-Posting
Cross posting is posting a single Usenet message that is marked as
appearing in multiple newsgroups.
Multi-Posting
Multi-posting is repeatedly posting identical or substantively
similar messages. Multi-posting is considered bad because each copy of a
multi-posting must be separately distributed across Usenet, whereas a
cross-posted message need only be transferred once (even though it appears
in multiple newsgroups).
Briedbart Index
In order to quantify how bad a multi-posted or cross-posted message is the
Briedbart index is used.
If during any 45 day period, a series of substantively similar messages are
posted, the first cross-posted to n1 groups, the second to n2 groups, the
third to n3 groups, etc. The Briedbart index of that series of
postings is calculated as the sum of the square roots of n1, n2, n3, etc.
Excessive Multi-Posting (EMP)
Any series of substantively similar postings with a Briedbart index greater
than 20 constitutes Excessive Multi-Posting (EMP).
13.1.2 Prohibition of EMP
BeginYour.com's systems may not be used for EMP.
Customers or others acting on their behalf may not engage in EMP promoting
or advertising domain names,
URIs or E-mail
addresses hosted by BeginYour.com.
13.2 Off-Topic Posts
13.2.1 Definitions
Charter
Many newsgroups have charters which place restrictions on what
messages may be posted to them. Charters can be searched for here:
http://www.faqs.org/faqs/faqsearch.html.
Off-topic
Where a charter exists for a newsgroup, a message posted to it which
violates that charter is off-topic.
13.2.2 Prohibition of Off-Topic Posts
BeginYour.com's systems may not be used to post
off-topic messages. Customers or others acting on their behalf may not post
off-topic messages promoting or advertising domain names,
URIs or E-mail
addresses hosted by us is also prohibited.
14. Prohibited Services & Protocols
14.1 IRC
IRC related programs, including, but not limited to,
clients, bots, and servers, may not be run using BeginYour.com's services.
No connections to IRC or IRC-like servers or hosts may be made from
BeginYour.com's services.
14.2 Multicast
Customers may not make use of the multicast protocol
unless they have a written and signed exemption to this rule from
BeginYour.com. Customers using the multicast protocol without prior written
authorization will be billed up to $500 per hour that multicast is used.
15. Consequences
BeginYour.com expressly reserves the right to suspend
or terminate, without notice, all services for any customer who violates our
terms and conditions. The sub-sections in this section are only presented as
a guide to how complaints are normally handled. Complaints about any
violation or unacceptable activity may lead to suspension or termination of
any service or services offered by BeginYour.com. No refunds are provided
for services terminated because of any violations of this AUP.
If practical, we will contact the customer (either by telephone or
E-mail) before any action is taken. Where BeginYour.com believes that that
the violation was accidental or will not be repeated, BeginYour.com may, at
its discretion, choose to re-enable services. In these circumstances
BeginYour.com may also place restrictions or further conditions on the
customers use of BeginYour.com's systems, require a formal undertaking from
them regarding their future conduct or require payment to cover costs
incurred by BeginYour.com in dealing with the abuse incident.
In certain circumstances, BeginYour.com may suspend a customer's services in
the interests of preventing further abuse while BeginYour.com investigates.
15.1 Consequences of UBE and UCE Complaints
UBE and UCE are a total violation of a customer's
contract, and will be dealt with firmly by BeginYour.com. Since it is true
that complaints do come in about UBE or UCE and the complainant is actually
a valid subscriber there is an allowance as follows: The responsibility lies
on the customer to make sure their mailing lists are kept up to date and
clean of all non-subscribers. Even responded to warnings under section
15.1.1 below will count against the total for subsequent sections following
15.1.1.
15.1.1 Two or More Complaints in One 24 Hour Period
If UBE or UCE generates two or more complaints in one
24-hour period the customer will be notified of those complaints with copies
of the reported E-mails. This one chance will be given to cease this
activity, secure the system from relaying/abuse, or unsubscribe those who
filed the complaints.
15.1.2 Five or More Complaints in Three
Consecutive 24 Hour Periods
If UBE or UCE generates five or more complaints in
three 24-hour periods service will be suspended for ten days. The
customer will be notified of those complaints with copies of the reported
E-mails. It will be the responsibility of the customer to request
reconnection when the ten day suspension period has expired. A reconnection
fee, equivalent to the a normal account/service set-up fee, will apply.
15.1.3 Eight or More Complaints in Five Consecutive
24 Hour Periods
If UBE or UCE generates eight or more complaints in
five consecutive 24-hour periods the account will be terminated immediately.
Notification will be sent after services are terminated.
15.1.4 Complaints Regarding Open Relays or Open
Proxies
If UBE or UCE complaints indicate an open relay or
open proxy, the customer will be notified after services are suspended.
Restoration of service will require written acknowledgement of the
reason for suspension and either:
1) An
indication that the security issue will be remedied including how this will
be achieved; or
2) The customer pays BeginYour.com to remedy the security issue on the
customer's behalf.
15.1.5 If Any Portion of Our Network is Blocked or
'Blacklisted' by a Third Party
If any services consumed by a customer, or that
customer's subscribers, is found to be the cause for any part of
BeginYour.com's network being blocked or 'blacklisted' by any third party in
any way, BeginYour.com reserves the right to terminate some or all services
offered by BeginYour.com without notice. It is the responsibility of all
customers to be sure they and their subscribers are not abusing our network
and causing service problems for other BeginYour.com customers. |